Questions
Frequently asked questions.
The essentials of working with us. For anything specific to your business, our team will answer you directly.
Who can buy from Uzman?
We work with trade buyers: retail jewellers, wholesalers, retail chains, jewellery brands and online stores.
How do I see prices and the full catalogue?
Open a trade account on our B2B portal. Our export team approves accounts, usually within one business day. In the portal you can browse 30,000+ designs and send your selection for a quote.
Is there a minimum order?
It depends on the model and the karat. Tell us what you need and we will prepare an offer that fits your business.
Which karats and colours do you produce?
8K, 9K, 10K, 14K, 18K, 19K, 21K and 22K gold, and silver. Yellow, white and rose gold are available for most designs.
Can you make our own designs or add our logo?
Yes. Our designers turn your idea or sketch into a 3D model ready for production, and every piece can be stamped with your own logo alongside its fineness.
How is the price set?
Your quote shows the details for each piece. The gold price is fixed after your order is produced, with your approval.
How long does production take?
Under normal conditions production takes 3 to 5 weeks. The exact lead time depends on the quantity and the models you choose, and we confirm it together with your offer.
How do you ship?
Orders are inspected twice, packed by model with product details on every label, and shipped by air, delivered to your door or to the airport.
Does my market need a special hallmark?
Some countries have their own hallmarking rules. Our export team will tell you what your market needs before production.
Can we meet you in person?
Yes. We exhibit at trade fairs in Mexico, the USA, Italy and Türkiye throughout the year. Write to us and we will book a meeting at the stand.
Write to us and our team will contact you about your needs.